Jaguar Support Page.
When it comes to chip timing systems, our Jaguar race timing system is the most advanced solution for
Marathons, triathlons, cycling, mountain biking, skiing, cross country skiing, motocross and more. Our system
uses advanced RFID technology to deliver accurate race results. Timing systems need to ensure that chip timing
works well for all types of events. Many chip timing systems don't include the advanced software features that
Jaguar offers. So, when it comes to chip timing systems, Jaguar delivers because it is the one chip timing system
that comes with all the tools you need. Support Information on Jaguar.
When it comes to chip timing systems, our Jaguar race timing system is the most advanced solution for
Marathons, triathlons, cycling, mountain biking, skiing, cross country skiing, motocross and more. Our system
uses advanced RFID technology to deliver accurate race results. Timing systems need to ensure that chip timing
works well for all types of events. Many chip timing systems don't include the advanced software features that
Jaguar offers. So, when it comes to chip timing systems, Jaguar delivers because it is the one chip timing system
that comes with all the tools you need. Support Information on Jaguar.
| (C) Copyright 2007-2011 Innovative Timing Systems, LLC. All Rights Reserved |
| Support Information |
If you have an active support contract and you have a software or hardware problem, please contact
our technical support team via phone or email:
Phone Support Hours: 9:00am CDT to 6:00pm CDT Monday through Thursday
9:00am CDT to 10:00pm CDT Friday
8:00am CDT to 3:30pm CDT Saturday
Email Support 24 hours a day: techsupport@innovativetimingsystems.com
NOTE: If your problem is not urgent, we would suggest you email first. This makes it possible for us
to request certain log files or diagnostic files that can help us solve any problems you may be
experiencing.
Suggestions: Got a great idea or suggestion for the system? Wonderful! We love to receive
feedback and we welcome all ideas. During the development of the Jaguar system, we actually
made hundreds of enhancements as a result of actual feedback from beta test users. We want the
Jaguar platform to remain the best in the industry, so we'll move quickly to analyze your idea. Simply
send an email to greatidea@innovativetimingsystems.com. You'll typically receive a response from
our product team in less than 24 hours!
our technical support team via phone or email:
Phone Support Hours: 9:00am CDT to 6:00pm CDT Monday through Thursday
9:00am CDT to 10:00pm CDT Friday
8:00am CDT to 3:30pm CDT Saturday
Email Support 24 hours a day: techsupport@innovativetimingsystems.com
NOTE: If your problem is not urgent, we would suggest you email first. This makes it possible for us
to request certain log files or diagnostic files that can help us solve any problems you may be
experiencing.
Suggestions: Got a great idea or suggestion for the system? Wonderful! We love to receive
feedback and we welcome all ideas. During the development of the Jaguar system, we actually
made hundreds of enhancements as a result of actual feedback from beta test users. We want the
Jaguar platform to remain the best in the industry, so we'll move quickly to analyze your idea. Simply
send an email to greatidea@innovativetimingsystems.com. You'll typically receive a response from
our product team in less than 24 hours!
The most current version of Jaguar is: 3.2.34B
| The Experts in RFID Chip Timing Systems and Race Management |
| (314) 737-4900 info@innovativetimingsystems.com |
| Innovative Timing Systems |
When you're about ready to purchase a timing system, consider if your vendor is going to be there when you need
training, support, or emergency help. Most challenges will likely come up on Friday night as you prepare for your
race, or on Saturday during the event. At Innovative Timing Systems, we understand that when you have a
question, it's often during the heat of battle. That's why we are open on Friday night until 10:00pm and we're open
on Saturday as well. It's not just an answering service, it's our engineering team who can immediately help you
with your problems. Check around and see if any other manufacturer is going to stay open every Friday night until
10:00pm to make sure you're satisfied. It's all about our commitment to excellence and outstanding support!
training, support, or emergency help. Most challenges will likely come up on Friday night as you prepare for your
race, or on Saturday during the event. At Innovative Timing Systems, we understand that when you have a
question, it's often during the heat of battle. That's why we are open on Friday night until 10:00pm and we're open
on Saturday as well. It's not just an answering service, it's our engineering team who can immediately help you
with your problems. Check around and see if any other manufacturer is going to stay open every Friday night until
10:00pm to make sure you're satisfied. It's all about our commitment to excellence and outstanding support!